Table of Content	5
	Introduction	7
	1 Management Summary	8
	2 At a Glance - Competing through Knowledge Networks	12
	2.1 Interconnect Business Strategy and Knowledge Networks	13
	2.2 Interconnect Knowledge Work Processes and Knowledge Network Architecture	14
	2.3 Interconnect Knowledge Work Processes and Facilitating Conditions	15
	3 About this Handbook	18
	3.1 Objective	18
	3.2 Research Model	19
	3.3 Structure of the Handbook	20
	4 Building Blocks	22
	4.1 Overview	22
	4.2 Business Strategy and Knowledge Networks	26
	4.3 Knowledge Network Reference Types	35
	4.4 A Knowledge Network Scorecard and Health Check	84
	5 Storyboard – Setting Up Knowledge Networks	102
	5.1 Introduction	102
	5.2 Clarify the Knowledge Vision	104
	5.3 Decide on the Network Option	107
	5.4 Select the Appropriate Network Reference Type	117
	5.5 Set Up the Selected Knowledge Network	126
	5.6 Measure and Adapt the Knowledge Network	171
	6 Summary and Action Plan	182
	7 List of Figures	186
	8 List of Tables	188
	9 Index	189
	10 References	192